reTerminal-DM touchscreen unstable when powered from industrial 24 V supply, works only when touching chassis

I am using a reTerminal DM with injection molding machine and facing unstable capacitive touch behavior.

Symptoms:

  • Screen randomly zooms in/out

  • Touch position shifts

  • Touch becomes stable only when I physically touch the reTerminal chassis with my hand

  • Issue appears when powered from Mean Well mdr-60-24 power supply.

This suggests a grounding or common-mode noise issue affecting the capacitive touch controller.

Power setup

Power supply used:

Mean Well MDR-60-24 (DIN-rail SMPS)

Connections made:

  • L/N connected to machine single-phase supply

  • +24 V / −24 V connected to reTerminal DM

  • V− bonded to panel PE

  • reTerminal chassis bonded to panel PE

  • MDR-60-24 FG bonded to panel PE

Despite these connections, issue persists.

Measurements

Measured AC voltage between:

MDR-60-24 V− and panel PE ≈ 60 V AC (before grounding changes)

After bonding FG and V− to PE, behavior improved slightly but touchscreen instability still remains.

Touch becomes stable immediately when:

I touch chassis with my hand

which suggests missing reference stabilization or high common-mode noise in cabinet environment.

Machine environment

Installation is inside an injection molding machine panel containing:

  • hydraulic motor contactors

  • possible VFD drives

Cable length between PSU and reTerminal is short (<2 m).

Tests already performed

Tested:

  • bonding V− to PE

  • bonding FG to PE

  • bonding chassis to PE

  • verifying continuity of panel earth

Questions

  1. Is reTerminal DM known to require isolated supply in industrial control panels?

  2. Does Seeed recommend grounding output negative to PE or keeping it floating?

  3. Are there any official EMC mitigation guidelines for capacitive touch stability in noisy cabinets?

  4. Has anyone successfully deployed reTerminal DM with injection molding or CNC panels without isolated DC-DC stage?