Issue With Odyssey Blue Quectel EMO6-A LTE Modem

The problem is that I am no longer able to see the LTE modem in Ubuntu after upgrading the firmware.

Earlier I reported performance metrics on the Quectel EM06-A LTE Modem. Since then, I upgraded the BIOS/UEFI firmware and the embedded controller firmware. It could be unrelated, but I am unable to see the LTE Modem in the Ubuntu 20.04.4 LTS Settings/Network page.

I can talk to the modem using socat. I used diff with and without the modem card installed to see that it is using /dev/ttyUSB0, /dev/ttyUSB1, /dev/ttyUSB2 and /dev/ttyUSB3. Is there an easier way to find these devices, i.e., is this documented somewhere? I could not find it in the Quectel AT Command reference guide.

The ATI command shows

ATI

Quectel
EM06
Revision: EM06ALAR03A05M4G

OK

The AT+CIMI shows there is a sim card and that card has an IMEI

AT+CIMI

310************

OK

The AT+GMR command shows the modem firmware version. I looked here for firmware information but can’t find anything about firmware.

AT+GMR

EM06ALAR03A05M4G

OK

I also cleaned the connector on the modem card and tried an alternate sim, but the results are the same.

Suggestions are appreciated.