Wio Terminal cannot get into Bootloader

I have a new Wio Terminal and cannot connect it to Arduino because Arduino cannot find a Port for Wio. Wio wont enter Bootloader either no matter how many times I try (cant get past the game that comes with the Wio Terminal.

Help is very much appreciated.

Sincerely,

soky157

You only need to slide the power switch twice very qucikly to enter bootloader mode, and you should see that BLUE LED start to breath(breath not blink.) then check your port on your PC :smiley:

Yes I have done this many times with no luck.

Do you mind making a video of this. Need to find out what’s happening with this case.