Usb can analyzer v7.10 stuck on receiving messages

device seems buggy, was stuck on constantly receiving (green light), did the reset by shorting it, repowering, seemed to work fine but now it’s stuck on receiving, in software send msg field is greyed out and even when i pause and clear it the green receive light stays on, prior to this the light would only go on if i hit “continue” or “set and start”, anyone know what might be the problem? thx.