Newbie here. I’m having a similar issue that the firmware update didn’t work. Unlike the OP, my device is stuck in a boot loop. I’ve tried erasing the firmware, but when I go to the serial window part, it just says it’s “formatting” and nothing else. If I try to reinstall the firmware, all appears well, but then when it done, the device just goes back into a boot loop. In the FAQ, it mentions reloading a bootloader, but the instructions are seriously lacking.
Any help would be appreciated.
FYI, I have one other T1000-E and I 'm holding off updating the firmware as I don’t want to run into issues again.