I am also having issues with the Watcher I just received from the U.S. warehouse. My account is registered to the world server and my phone and Watcher both are connected to the same 2.4 Ghz wifi network. I granted all permissions and then went back and verified they are good. When I try to add the device, it connects to wifi but then gets stuck on binding. Using a Samsung S24 with Android 16. Thanks.
Hello @Citric I received a new sensCAP watcher w1-b, I downloaded the Sense Craft app, and when I am scanning Connect Bluetooth QR on the app, it is showing invalid EUI/Key, even i tried to type manually the EUI and KEY (written in the back of the device), it says check eui error. any idea, how to resolve this issue? (already tried factory reset, after multiple tries, one time it detects but it was keep waiting in bluetooth connecting. (using global server).
Hello @Citric I received a new senseCAP watcher w1-b, I downloaded the Sense Craft app, and when I am scanning Connect Bluetooth QR on the app, it says device connected but nothing appeared in the workspace, i tried to type manually the EUI and KEY, but it just says the same thing. I already tried factory reset multiple tries. (using global server). How to solve this issue so that i connect the device to the sensecraft and use the cloud service