Hi @ernieboxer
Our ODYSSEY board wants the fan to rotate with a minimum temperature threshold of 40°C. When the CPU temperature is lower than 40°C, the fan will stop rotating. Although you cannot keep the fan running all the time, you can speed up the fan speed by 20%. You can set it through chipset—>FAN Control—>Positive.
Got it; my fan either runs all the time on or all the time off. It’s a lottery at boot. Or flip of a coin which i get. However no matter how many times I try to get this across no one seem to hear it. I must be confused correct?
Hi, @ernieboxer
Yes, our supporter thought your fun was broken, I am sorry that we did not understand your thoughts correctly before. We are very glad that you understand how the fan works.
Yes and the controller does not! WTF you guys are really impossible.
No fan state since last boot. Previous state was fan running for around a full week nonstop. Do you see an issue with my setup here?
Unbelievable 
Support!
Hi @ernieboxer
Sorry this concern still bothers you, we are arranging a replacement for you. Please check your private email.
Best Regards,
Anson
I will be watching nothing yet.
Hi @ernieboxer
I have sent a private email to you three days ago. Have you got it?
I can help you return the X86 via my personal email [email protected].
@ansonhe97 @ernieboxer @jiachenglu Hello ernieboxer, Odyssey fan controled by Embead controller (EC) which role as initialize the device before system up. The temperatre you saw in bios is detected by EC and the tempertaure sensor place close to the intel CPU which donot have the senser pin. In another word, the temperature not the CPU direct value, maybe 5 degrees centigrade error. What you saw the temperature value in pfsense or others system is feedback by CPU internal, temperature in BIOS screen feedback by EC, fan run or stop according the EC value.
EC detect value (BIOS screen) and fan speed table like this:
mode: Disable fan state: stop
mode: Normal fan state: less than 40°C–stop，45-50°C–50%，50-60℃–60%，above 60℃–80%
mode: Positive fan state: less than 40°C–stop，45-50°C–70%，50-60℃–80%，above 60℃–100%
guess I need to shop for another access point first. Cant send this in until I have that replaced.
I still have never received any information on how to proceed with any sort of return with multiple threads emails and 19 posts to this specific thread? It is almost comical really. Interesting products but your support system absolutely sucks.
Hi @ernieboxer
I am sorry that you did not receive the email, but we did send you a private message. If you don’t mind, please return to UserVoice and send us an email again. We will tell you the specific steps of the return as soon as possible. So that you can complete the return.
No idea what user voice is I responded back to the email chain.
Seeed Customer Support Team via poweredby.uservoice.com 6:39 AM (14 hours ago)
to me
Hello,
Your order is received and if you have any problem, please describe it and tell us.
We will try our best to help you.
Please feel free to contact us if you have any questions. Thanks.
Best Regards!
Seeed Bazaar Customer Support Team
And the BS goes on and on. Spend your money here at your own risk. These guys do not stand behind their products.
1 Like
Hi @ernieboxer
Please contact our [Seeed Customer Support Team] [email protected], we will help you return the X86 SBC back, and then resend a new to you.
Over And Over again you have and will do nothing I’ve got it. I have contacted you and you tell me to contact you. Great Job!
No luck finding shipping to China for $11.00 us with tracking. I guess I will just live with things as they are.