SenseCAP ORCH S4 - Unable to get data


I need help with the SenseCAP ORCH S4.
I am trying to get data through RS485 protocol (with a RS485-LN LoRa converter) and I am not getting any response from the sensor. I already tried as indicated in the manual and got nothing. I even tried writing a value to a register and that didn’t work either.

The connection is as indicated in the wiring diagram and I am powering it with 10VDC.

Any advice on what could be wrong or missing?

Captura de pantalla 2022-04-04 141103

Thanks in advance.