Seeeduino XIAO COM Port Problems

Products & Technology XIAO
#1

I am having no luck finding my Seeeduino XIAO when I plug it into the USB Port. No Port comes up in device manager, and no port comes up in the Arduino IDE.

Any Suggestions?

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#2

I have the same problem with The Seeeduino Lotus Cortext M0. It has the same SAMD21 processor. Simular to my Cortex board you can get your board in Boatloader mode (double press reset button), but this does not solve anything for me.

https://wiki.seeedstudio.com/Seeeduino-XIAO-by-Nanase/#bootloader-mode

Let me know if you find any solution!

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#3

Hi @blweaver, Did you installed the XIAO Additional board files? if yes , you can try to reset the board.

Reset¶

Sometimes the Seeeduino XIAO port may disappear when user programming process fails. we can solve this problem by the following operation:

  • Connect the Seeeduino XIAO to your computer.
  • Use tweezers or short lines to short the RST pins in the diagram twice.
  • The orange LED lights flicker on and light up.

At this point, the chip enters Bootloader mode and the burn port appears again. Because the samd21 chip has two partitions, one is the Bootloader and the other is the user program. The product will burn a bootloader code in the system memory when it leaves the factory. We can switch modes with a quick reset.

image

Src: https://wiki.seeedstudio.com/Seeeduino-XIAO/

#4

Thank you.

This works for one of the boards the 3 others I have won’t go into bootloading mode:
The LED won’t light up

Any ideas how to get the board into Bootloader mode?

#5

Yes, To enter Bootloader mode

#6

Thanks again!

This works for only one of my boards. The others (3 pcs.) fail to get into Bootloader mode (LED is not starting to light up). I can’t believe they are irreversible damaged because they worked before ;-(

It happend after uploading simple Blink code (Arduino IDE)

I have a strong feeling they are ‘stuck’. Any other ideas to get them into bootloader Mode?

#7

Hi everyone, I saw this and it looks identical to the issue I am having with the SAMD chips on Odyssey boards I just received. I thought I would add a link to that topic here. That way if a solution is found for one, it may be applicable to both. Odyssey x86j4105 ubuntu 20.4 no /dev/ttyACM0 and no seeeduino listed under lsusb.

Best,

Cameron

#8

New XIAO. Arduino IDE. Installed Seeed board file. Selected XIAO board. No port visible. Reset, steady orange. Still no board visible. Help!

#9

Can you see the device in the computer device Manager? Is a bad USB data cable ?

#10

No. Cable is good and has complete set of conductors with continuity. Same on Win7 and Win10 machines. Have installed seeed board info and selected xiao. THank you for your reply.

#11

Has anyone solved this situation? Had great hopes for this device as cornerstone to a major project
 and now to get a number of them in hand for prototyping
 and find that no matter what I do
 NOT ONE of them make it to the OS COMM device list
 Something seriously amiss with a company that continues to deliver products with such impossible use case documentation and / or lack of support

I guess my project will be built using full sized I7 motherboards
 at least I know I can do IO in that hardware platform


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#12

Reflashing your board could be done by two different methods:

  1. Via a USB. To make that work, a USB-aware bootloader must be flashed first to your board - in other words, USB commands are handled by a program that resides on flash which either performs reprogramming, or loads user’s sketch. XIAOs get shipped with a pre-flashed bootloader. If a bootloader gets damaged/reprogrammed for any reason, then there is no way to reflash the board using this method.

  2. Via two SWD pins. This method always works, because SWD handling logic is hardwired into the ARM cores. XIAO SWD connectors are located at the bottom of the board as pads. Via SWD, it is possible to reflash any area of the flash memory - a sketch program, or a bootloader. So, you can use SWD to restore a bootloader.

In order to use SWD method, you need another board with an “SWD programmer” firmware on it - it could be a Raspberry PI, an ST-Link, a Blackmagic, a ESP32 - there are plenty of variants:

  +------+                        +---------------+
  | XIAO | --- two SWD wires ---  | another board | <--- firmware.hex
  +------+                        +---------------+

Below are two of them:

Error when installing Seeed SAMD Boards into Arduino CLI on Raspberry Pi OS
#13

I too, would like to know if anyone has solved the com port problem. I have several Xiao boards that are useless since they won’t reset. Yes, they’re inexpensive but continuing to buy new ones is not a viable solution.
I also have a new problem. the Xiao, keeps changing ports. I connect it and it comes up as Port 8. I upload a sketch and get an error: upload error or port doesn’t exist. I find that the port is now com 9. I change it and upload again and it switches back to 8. After several tries, it seems to work, but it shouldn’t keep changing ports. When I try to upload an update, I have to go through it again.
Any solutions?

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#14

This device is CRAP the only way I can flash it is in Bootloader mode.

#15

I know Im late to this party but I was having trouble connecting to my XIAO and I found out what the problem is in my case.

I had bought some JBL headphones that came with a USB C cable so you could charge them. It is orange and flat, I tried to connect to the XIAO with that assuming it was like any other USB C cable.

Turns out some cables are ONLY for charging, this one has no markings to indicate that. I swapped to a round USB C cable and the COM port comes up straight away and everything is working as expected now.

YMMV

#16

I am struggling with this as well.

I am hoping maybe cpq’s idea to use the SWD pins on the underside of the XIAO to program it directly can help.

I have a chip that has become completely unresponsive (lsusb in Linux won’t see it), after it became bricked testing the latest version of bossac to upload firmware to it.

(NOTE: I probably messed up the command line arguments to bossac, without realizing how seriously it could impact the chip beyond the point of recovery with my available hardware).

I need something considerably more reliable than what is officially documented by them if I am to use this industrially. The chip seems really nice, but this really holds it back for me.

#17

I am still trying to bottom this issue out, because I’m not sure its directly the Xiao. I have 6 pc’s onsite all running Arduino IDE V2.1.0. 2 program the Xiao without problems (no need to double-reset) the other 4 program just once then cannot see the usb port properly (USB not recognised from windows)

#18

The below sketch will not print. There is nothing connected to the XIAO except the USB connector.
If I replace “Serial” with “SerialUSB” it won’t compile.

What might I be missing?

I’m starting to think the Seeed XIAO SamD21 is not worth the effort. May just go to the XIAO ESP32-C3 and toss the SamD21’s

image

I’m using

#19

try unplugging, then holding the boot button in, and plugging it back in
 this worked for me.

1 Like
#20

That is NORMAL operation, The Boot mode com port is Different from the Runtime USB port.
I must select port and device EACH and EVERY time in the IDE for the flow to work properly.
Note: After a succefull programming and reset . It works every time.

Once in a BluMoon it won’t OR if I flash KAKA code :nauseated_face: A,K,A, Garbage it won’t Auto find the programming USB port and I’ll have to Play a Game by 'Clicking Upload" and pressing reset on the Xiao at the right time and it catches it" Takes a few attempts but has eventually worked (happened a few times) I have over 20 Nrf52840 Sense Xiao’s and 3-4 BLE only Xiao’s
Once a good upload is achieved the problem goes away and subsequent port enumeration, uploads and flash work normal.
HTH
GL :slight_smile: PJ

p.s I have removed all ghosted USB ports from Device manager (show Hidden) when installing or Starting IDE on a New or different Windows Machine, YMMV :v: