Hi. I’ve been trying to contact Seeed Order Support or anyone that can help me with my order. I tried to reach them through Facebook, EMail, and Linkedin. Unfortunately, no one from Seeed can help me with my order. I ordered last July 23 and until now there are no updates in my order and still stuck in confirmed status. Badly needed some help on this. 
I, too have had an issue. When contacting both support@ and order@seeedstudio.com, I received no reply from order and only received an automatic response from support. I wanted to cancel my order before shipment but this did not happen, and it looks like I will have trouble sending it back for a refund.
For small orders I think they don’t bother attending to it. Good luck to us then. They also don’t help on Facebook and even in LinkedIn. 
I definitely should have paid via PayPal then. Not a good way to get me as a repeat customer to put it lightly.
Hi there, this is Lily from Seeed Community team. The email for order inquiries is order(at)seeed.cc