Hello,
can you please advise on a customer complaint regarding 2 kits with P/N: 110110044 which we sold to a customer ?
It seems the kits were complete as per the attached picture,
but our customer claims:
CAMERA MODULE AVAILABLE AS STATED IN THE DESCRIPTION:
https://www.mouser.de/ProductDetail/Seeed-Studio/110110044?qs=sGAEpiMZZMsZO
J0x%252BXAYs7%2F3KGuSzFtUxazg4wI%2FyEH4VkbHVRTElA%3D%3D
AND ALSO PER:
BUT INSTEAD OF THIS I RECEIVED A WRONG MODULE: ZV-T01-GA4.4
As a result, the whole kit becomes unusable for the actual purpose of image recognition, since the software support for the wrong module is missing. Please provide me with the correct OV2640 module.
Can you possibly advise if the camera module has been changed in the kit?
The mentioned software doesn’t seem to support the included module, per the above claim…
Is there possibly an updated software version available that does support the mentioned ZV-T01-GA4.4 camera ?
Thank you.
Best regards
Adnan