reTerminal making a high pitched sound while powered on

Products & Technology Raspberry Pi
#1

I just received the reTerminal with rPi, the device makes a very audible high pitched noise when powered on.

This seems to happen no matter which power supply im using.

#2

Hello.
What sizes of power adapters have you tried?
It is also possible that there is a problem with the capacitors.

#3

I’ve used a 65w power adapter, and a 15w power adapter - both USB-C

I’ve also used a USB-C cable from my laptop to power it, all 3 result in the same issue.

#4

Can you take a video and send it to techsupport@seeed.io? We can continue to communicate there

#5

having same problem how to fix it
@kwilliams312 your problem solved ?
@Seeed-Liu

#6

I have the same problem. The noise is so bad that I can’t keep the device switched on for any length of time.

Please can you let me know how to investigate the root cause?

#7

If you have a problem with loud noise after powering on, please email techsupport@seeed.io. We can continue to communicate there