@bcbass2989
Sorry for the week communication. For urgent/ important issue, please email [email protected] directly.
I checked your order just now. It was placed on August 20th and shipped on August 23th. The parcel arrived in US on September 14th and wasn’t able to be delivered because of the wrong address. We got the return notification on October 16th(Only when the parcel was returned to Hongkong, we can get the notification) .
Actually, we will reship after getting the notification(the notification only means the parcel was returned, but not guarantee we can receive the return).
We will arrange the reshipment today.