Thank you for your patience. Processing refunds takes some time for our customer service team. Upon checking, your order was refunded on February 5th. Please contact your credit card provider to confirm.
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Order placed on 14 February, still processing 7 days after : 4000483294
Hi there,
Year of the Fire Horse…
No shipping until the 24Th 
HTH
GL 
PJ:v:
1 Like
Order was placed from the EU Warehouse, US/EU warehouses should not be impacted by this
Hi there,
LOL,
Says who ?
Well if it relied on the main-office for ANYTHING.. you’ll be waiting like the rest of us
HTH
Gl Pj 
It’s on the front page of the website. Imgur a/hjAAjgE
Hi there,
Ok, So perhaps it’s not the same as the USA, then
" Happy Lunar New Year! From February 9 to 24,"
HTH
GL PJ
The people working in the EU warehouse may also be chineese… or like extra holidays
I also have 2 stuck orders. Please have a look:
Order # 7000011233
Order # 7000011520
Cheers,
Wiek
1 Like