Order has been stuck for 12days?

Thank you for your patience. Processing refunds takes some time for our customer service team. Upon checking, your order was refunded on February 5th. Please contact your credit card provider to confirm.

2 Likes

Order placed on 14 February, still processing 7 days after : 4000483294

Hi there,

Year of the Fire Horse…

No shipping until the 24Th :+1:

HTH
GL :slight_smile: PJ:v:

1 Like

Order was placed from the EU Warehouse, US/EU warehouses should not be impacted by this

Hi there,

LOL,:grin:
Says who ?

Well if it relied on the main-office for ANYTHING.. you’ll be waiting like the rest of us :+1:

HTH

Gl :slight_smile: Pj :v:

It’s on the front page of the website. Imgur a/hjAAjgE

Hi there,

Ok, So perhaps it’s not the same as the USA, then
" Happy Lunar New Year! From February 9 to 24,"

HTH

GL :slight_smile: PJ :v:

The people working in the EU warehouse may also be chineese… or like extra holidays

I also have 2 stuck orders. Please have a look:

Order # 7000011233

Order # 7000011520

Cheers,

Wiek

1 Like

I also have a stuck order with no visible progress in payment since 13 (!) days. Support has been unresponsive and judging from the earlier posts this seems to be a recurring theme. This sucks majorly for me since I was expecting the arrival next week, and don’t see a way this is happening now.

Is seeedstudio legit, or do they sometimes also just not send out orders? Has anyone had to use legal means to resolve their problem?

Hi there,

Post your order number , someone can check it out.
Check your email spam folder, if status changes or goes out of stock, they would have emailed you. SOP

HTH
GL :slight_smile: PJ :v:

If your a tariff location, it may be held by courier or DHL in some cases. also they will email you as well.

The order number is 7000021925. I cannot believe having to post this on a public forum in the hopes of someone finally taking a look after two weeks of inaction and stalling. The order in their system has now been canceled due to missing payment, which is of course sitting in the bank account given by the order instructions. Or perhaps it landed in the spam folder?

1 Like