Music Shield V2.0 can't work

I have recently purchased one Music Shields V2.0,but it’s not working.

I have download the Music shield library and test the “creatList”. and the promble from the COM6 is like this:

VS10XX Clock Frq: 0x0
initialization failed. Things to check:

  • is a card is inserted?
  • Is your wiring correct?
  • did you change the chipSelect pin to match you shield or module?
    ----songs in TF card (root dir)----

what is the promble? If there is something wrong with the hardware?What should I check?