Hi Everyone!
This is Seraphina from the Seeed Studio Technical Support Team .
You may have heard about Nabu Casa’s announcement regarding a non-conforming part in the ZBT-1 USB device. As a partner of Nabu Casa, Seeed Studio is committed to quickly addressing the ZBT-1 USB device issue, offering a free replacement program exclusively for affected ZBT-1 devices while ensuring effective after-sales support and replenishment of new batches.
Once we receive your returned product, we will arrange for a replacement device to be shipped to you at no additional cost or offer you a refund. Check out the blog for more after-sales details.
To ensure everyone can use the product as soon as possible, we will do our utmost to resume supply at the earliest opportunity. Stay tuned!
