GPRS V2 +CME ERROR:10

Hello
days ago buy the coat gprs Seeeduino v2 which I use with my Arduino Uno
My problem is this :

ÿÿÿÿ
RDY

+CSMINS: 1,0

+CPIN: NOT INSERTED

+CFUN: 1

and when I try to use the command AT+CPIN=? always answers me +CME ERROR:10 (sim not inserted)

i tried this also to

AT+CMINS=? RESPONSE +CSMINS:1,0 OK

AT+CSDT=? RESPONSE +CSDT:(0-1) OK

AT+CSDT=1 RESPONSE OK

BUT THE PROBLEM STIL I CANT CONECT TO THE GSM SERVICE

+CME ERROR:10
^^^^^^^^^^^This is the response I get when trying to pin the insertad sim!!

and treated with three power sources
2.5amp and 12 volts
3amp to 5 volt
2amp and 9volt

And also treated with two different sim
Movistar
and Telcel
two in Mexico

This shield work whit SIM from Mexico? (The sim works perfect in the phone)

Thanks for your time and hope you can help me.

Hello,

Can you please post a picture of your setup we will try to resolve your issue.

Thanks for writing to us

SIM
scontent-dfw1-1.xx.fbcdn.net/hp … e=55F53CE0

POWER
scontent-dfw1-1.xx.fbcdn.net/hp … e=55F471C9

START
scontent-dfw1-1.xx.fbcdn.net/hp … e=55F53EE7

SHIELD
scontent-dfw1-1.xx.fbcdn.net/hp … e=55F41AB2

ERROR
scontent-dfw1-1.xx.fbcdn.net/hp … e=55F47EEF