Disappointing - No reply from support - Order #97422

I have submitted several support requests on the website for my order #97422 (most recent requests submitted on Feb. 4 & 10).

One of the items seems faulty but I got no single word of reply so far.

Very disappointing…

Hi my friend

Seem you problem is solved,cheer!

Hope you wl happy in Seeed,

Thank you!