Charging Lith Ion battery using Lipo Rider Plus (Charger/Booster) - 5V/2.4A USB Type C

Hi, I am a complete novice to electronics and just trying to help my daughter with a project.

Would anyone please be able to help?

We have connected a LiOn battery to the battery port on the LIpo Rider Plus charger/booster and are trying to charge the battery using full-function header connections, but the battery is not charging.

Does anyone know if this is possible and what we might be doing wrong please?

I am late to help the OP but I had the same problem. I am not sure who is to blame here, but in the lipo batteries that I bought, when plugged into the rider plus through the the JST connector, the polarities of the battery do not match. I am not sure if the JST connector has a standard way of placing the + and - cables, but it my case it was wrong.
I am starting to think that the lipo rider is wrong, since two of the batteries (that have JST connector) that I have, have the JST connector the same way.

Anyways, fixing this make it work fine. I hope it helps someone.

Hi There, apologies for posting here, but I have a related question. I’m using the Lipo Rider Plus with relatively small Li ion/LiPO batteries (250-350 mAh) and Arduino Matter connected on 5V output type A, which has a physical switch to turn the power off to Arduino. These batteries all have integrated PCM modules (as they all do), however, after a while batteries all stop charging (only 4th green LED blinks with 3 solid LEDs which hints on almost fully charged battery).
However, after testing the batteries - they all discharge below 3V when the circuit is left to rest for couple of days and some even discharge to 0V completely when the switch is off. And then “refuse to be charged”, as Lipo Rider board applies 4.2V at the battery pins but no/trickle current is flowing for charging.

How is this possible (discharging below 3V safe cut-out) with no load connected (switch is off on Arduino and even if nothing is soldered on output)? Battery protection circuit should stop discharge at 3V, how it is possible for Lipo Rider to slowly discharge it over time to below 3V? I tried many different batteries and I have 20 different Lipo Rider boards - they all do the same.