Can't upload arduino OR python code

Hi, Unfortunately I cannot upload code onto my seeeduino xiao from the arduino IDE or using a python script in MU. I can get it to enter bootloader mode via the double shorting of the reset pins, where the orange led is pulsating slowly but nothing else happens. Please help, I’m really not sure what to do!

this is a new board, i have nothing attached to the board and the port does come up. There used to be a blink code loaded on but that has seemed to disappeared…

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I have the same issue, there seems to be no current way of fixing the board. Hope it comes soon