Picked up my SenseCAP watcher after a few months, and it’s not working. (I’ll bet I loaded other software on it and forgot.) I tried to use the iPhone app, but I have the wrong password. I’m trying to reset it, and it keeps sending me the code, but then it tells me the code has expired. It’s only been, at most, 2 minutes between my request, receiving the code, and entering it.
Anyone else have the same problem, or have a good solution?
Solved. I contacted the Sensecap folks and they were able to get it straightened out, in case anyone else runs into this.
(And a factory_reset command over serial fixed the device.)
Hello,We replied to your email last Friday. Please kindly check it at your convenience.For users with similar support requests, please feel free to contact our technical support team via email([email protected]). 
Willa, as I noted above, you and your team were super responsive and everything is fixed. Thanks again for your help!