HI seeddstutio custoemr support staff.
Refer techsuppot#13078, your last reply ended up with below comment on Aug27 and since then
I have been sending 5 times reminder still you’ve been ignoring it. What’s happening on this
customer suppert, zhangkun. First a few reply were normal but then no reply for 5 times of reminder?
I really reglet to have deal with this company which I first had good impression when I bought a DSO nano V2.
I am kindly asking warranty replacement for this DSO quad since the guy hasn’t been reply for such a long reply.
I am needing this tool and need replacement. I’ve been waiting for such long without any reply.
For detailed information, read throughly all the re-mail corresponding of tecnical support #13078 in your company e-mail.
A customer support staff member has replied to your support request, [#13078] Technical Support – DSO quad, chA DC input with the following response:
I am happy to hear this. In fact, it is strange that it can work normally a few days, but before CHA cannot work. I will test my DSO Nano and try to find the true reason.