just to be fair, leave a reply how it reached to closed point.
After several e-mail correspondings, we accorded refund by coupon when return
shipment from me was received at seedstudio.
Shipping Lipo battery is regally not good though, anyway I could ship it out and
was received so seed could provide me a coupon code with return shipment valied for a year.
It took a few month to reach that point though. still better than accepting such situation meekly.
Since I’ve posted this topic and caught a person who would take care of this matter, it went quite
smooth and had prompt and reliable communication. thanks Cherry, 杨珊元.
hopefully seed will have such better customer support as normal operation.
I am still keep my eyes on dso quad not to lose the chance to use the coupon.
Anyway, thanks. Cherry. I can close this topic.