We are a SAAS company that integrates video to corporate data. We are developing an AWS service integration based on the SEEED IoT 1-Click Button for a large US multi-site corporation (500+ sites ) for site security. We believe there is a market to supply this service to our remaining customers and are keen to move forward with the concept and beta trials.
Development** is not going well.** Of the 5 buttons we have tested, 4 are unable to connect to the WiFi. The mobile apps are frustratingly uncommunicative regarding this step and consequently we cannot determine what is at issue. Our latest attempt at our customer’s test lab has left them, and us, deeply concerned about the reliability of your product design.
We are attempting connections to a 2.4GHz wifi network running WPA-2 Personal authentication.
We have read and followed the directions for using the mobile apps (we have tried both iOS and Android versions). We are powering the devices via USB-C for development purposes and intend to use a battery when in the field.
The devices are flashing the appropriate codes throughout the process but fail the Wifi configuration step.
I have reviewed your forum entries and the AWS 1-Click forums to try to resolve this issue.
Can you help? Do you have debug program that I can run locally to track and resolve this issue? Or can you offer more insight on how to resolve this issue.