iOS App Crashes

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tricoachnic
Pre-kindergarten
Pre-kindergarten
Posts: 1
Joined: Fri Oct 12, 2018 10:09 am

iOS App Crashes

Post by tricoachnic » Fri Oct 12, 2018 10:11 am

Hey - whenever attempting to add a new device via the wio app on iOS, it crashes after attempting to go to the wifi list. Looking at the app on iTunes, it seems that a lot of folks are having this issue.

Are there any fixes for this? Is there going to be an update to the app?

It renders my devices useless.

bill.yu
Elementary-2
Elementary-2
Posts: 296
Joined: Mon Apr 02, 2018 11:05 am

Re: iOS App Crashes

Post by bill.yu » Fri Oct 12, 2018 6:01 pm

Hi there,

we use the ios12 to test and see the same issue as yours. which ios version do you use? i will feedback to software engineer. for temperate solution, please try the andriod app. thanks.

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