XBee pro series 2

hi,
please we ordered modules XBee pro series 2 but we are facing a problem while configuring them throught X-CTU
when the program searched the web for updates it didn’t find any so we can’t configure it,any help!!

Dear customer,

seeedstudio.com/depot/xbee-p … ?cPath=190
Is it your Xbee?

If so, it is from digi.com/.
Best way you can solve the problem from them.
Whatever, if still can’t find the device, you should change another USB jack any try again.

Best regards,

Yuri

yes it is,
okay thank you