XAIO BLE (non-sense version) reset button flaked off of board and device not detected by windows via USB any more

I don’t have a JTAG programmer, but this seems like it might be completely bricked anyways.
Can anyone help me to determine if the board is in need of replacement?

It may be a quality related problem. Please contact techsupport@seeed.io for assistance

I’ll do so! Thank you!