XAIO BLE (non-sense version) reset button flaked off of board and device not detected by windows via USB any more

Products & Technology XIAO
#1

I don’t have a JTAG programmer, but this seems like it might be completely bricked anyways.
Can anyone help me to determine if the board is in need of replacement?

#2

It may be a quality related problem. Please contact [email protected] for assistance

#3

I’ll do so! Thank you!