X86J4105 no emmc found after installing cellular module

Products & Technology ODYSSEY Serials
#1

After adding in the cellular module the odyssey it boots only into efi shell, it doesnt find the emmc with the windows iot enterprise on it. Only had this for a month, any ideas what I can do to get it to find the emmc again?

Tried updating bios and ec, also removed module… no joy.

#2

Pls provide the card model.

#3

Sure, no worries, the module is Quectel EM06-E

https://www.seeedstudio.com/Quectel-EM06-E-LTE-Cat6-Module-p-4567.html

I chose the E is I’m in UK btw

#4

Pls double check if the emmc function was enabled.

#5

Bios version 2.18.1263
Chipset / eMMC support, it is checked as enabled

20210712_120247
20210712_1202473024×4032 3.06 MB

#6

There is no drive listed in boot options, only UEFI listed

16260878823802695246494356327966
162608788238026952464943563279663024×4032 2.21 MB

#7

Thank you！ pls reboot the device and entrace BIOS setting, go to and select “save & exit -> boot override - UEFI: build-in EFI shell” press enter key.

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image1920×1080 186 KB

Double check the emmc be found by BIOS. You can see FS0,FS1 and FS2, if you can find these partitions, the problem maybe the bootable partition have something wrog, you need to repaire it via windows image.
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image1920×1080 265 KB

#8

16260917825002981275291321455843
162609178250029812752913214558433024×4032 1.92 MB

No drives / partitions

#9

Thank you, please help to take a picture of BIOS main page.

#10

16260928688185173638704509733906
162609286881851736387045097339064032×3024 2.52 MB

Had to do landscape to get it all in, sorry

#11

OK, thank you! You have got the latest firmware. Can you find the emmc after remove the 4G card?

#12

The card isnt in it now, removed straight away in case this was the issue.

#13

Maybe their’s something wrong with the emmc. Pls sent it back to us, will change a new one to you. Sorry to trouble you!

#14

have pm you Bruce :slight_smile: