Wio Terminal D51R not showing up in Device Manager Windows 10

I just got a Wio Terminal D51R in the mail and when plugged into the computer it booted up and allow me to play the pre installed game on there. It wont show up in the COM ports though in device manager or Arduino IDE. I installed the library for it in Arduino and even restarted the computer and tried putting Wio Terminal in bootloader mode but nothing is working. Any ideas? Why doesnt windows 10 find the device/USB connection?

Thank you,
Caleb

It works on my laptop and desktop. I just tried it on my wife’s laptop which doesn’t have Arduino at all and the COM port shows up in Device Manager.

Here are some options to try:

  1. The driver for the board exists here: https://github.com/Seeed-Studio/Signed_USB_Serial_Driver You should be able to download and install and give that a try. If that doesn’t work…

  2. Maybe your USB cable is bad. Try a different one and make sure it is a data cable and not just a charge cable.

  3. When you plug it in does your PC make a notification noise that something has been plugged in? Does anything show up under the “Ports” entry in Device Manager? Does anything show up under “Other Devices”?

Just curious but did you install the board using the Board Manager in Arduino? That installs the driver onto your system as well.

So strange. I went and tried it on a Windows 7 machine and it found it and then worked on other arduinos on my windows 10 computer and a few hours later decided to download the drivers and try again. I plugged it in and its working and I never had to install the downloaded drivers. No idea why it wasnt working before. Its the same USB cable and same USB port I was using this morning.

Thank you Dennis_Mabrey for the response and ideas to try. Not sure what made a difference. This morning nothing was showing up and no sounds when it was plugged in. I did set it all up by using the Board Manager in Arduino IDE.

Good to go now.

Thanks!

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COM ports have always been a problem with me… it used to be so much worse in the ‘good old days’ of DOS and Windows…

Glad it is working.

COM ports are finicky.

I noticed this morning for me the Wio Terminal wasn’t showing up again. I plugged in an Arduino Uno and left it plugged in on a different USB port and then plugged the Wio Terminal in and it showed right up.

Posting for any future users. Try plugging something else in first. It might give your ports the motivation to cooperate.

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