Wio GPS Tracker has lost the ability to communicate with USB

[email4kai]

hong.jiang post_id=26627 time=1530065696 user_id=23865:

@hong.jiang post_id=26627 time=1530065696 user_id=23865

Hi:
Please double press the RESET key,and Wio GPS Board will be able to communication with USB. If you still cann't solve the problem. Please @ me again, and describe in detail(pictures screenshot).

What should I do, if double reset does’nt work ?