Windows reinstallation of X86J4105864

Hello, everyone.

I have purchased and used the following models.

  • ODYSSEY - X86J4105864 Win10 Enterprise Activated Mini PC (Linux and Arduino Core) with 8GB RAM + 64GB eMMC

Windows does not boot after a problem occurs in Windows during use.
When Windows is booting, the PC is stopped when the Windows boot screen appears. It doesn’t do anything.
I want to reinstall windows. But, I don’t know where to get the Windows installation files.
I purchased the Windows 10 Enterprise IOT together.
Help me~

I think they have a special image but I can not find it at the moment.
I recall being given a special link to the image that will work on the emmc. Otherwise i think you can download iso from microsoft to do another drive.

I would contact support.