Where are my PCB's and why does no body answer

I regularly order PCB’s from you and have a large order of 100x100mm PCB’s to place but I have lost all confidence in your service.
I placed my last order on the 13th of September and have not heard back form you.
I have been sending emails for 3 weeks now and also raised a dispute with PayPal but still have not heard back form you.
What kind of useless service is this?
Very unprofessional.

Dear customer.
i’m so sorry for the issue. could you please send your order number to order@seeedstudio.com. we will process it at once.

Well I must say I am quite unhappy that it took a post on this forum to get any response out of you.
Order number was 59242.
We just place an order with another supplier for 80 10x10cm pcb’s because we got no reply to any of the emails we sent you.
That is far from a reliable service especially when we made sure to place the order two weeks before your Chinese holiday (as we are familiar with the Chinese breaks)

Hi Eric, your order was completed, but we get a notice form Paypal that you apply to a complaint, could you please cancel this complaint, so we can shipment at once.

Hi Eric, your order was completed, but we get a notice form Paypal that you apply to a complaint, could you please cancel this complaint, so we can shipment at once.