Time resets after restart on Odyssey J4125

I might assume that it is related to the battery, but Odyssey J4125 has a rechargeable accumulator instead of a battery, right?

You need to connect the battery to keep the time and BIOS setting. The battery is one-time battery, not rechargeable.

The batter is connected, I also replace the battery and it didn’t help.

I purchased the computer in January 2022, would it be possible to send the computer for replacement?

Sorry for the long wait, I am very sorry to give you a very bad experience in the process of using it, about this problem, please contact our technical support email: [email protected] directly, we will have someone to solve for you.