I’ve made 4 orders with Seed Studio so far and I haven’t had any “problems” that can be blamed on one individual party. I live about 3hrs from Toronto so it arrives in the same customs office in Mississauga.
In a nutshell:
~ Seed Studio ships fast and keeps you updated through your account with the depot.
~ once shipped Seed Studio supply’s a tracking number for Hong Kong post.
~ Hong Kong post is sometimes slow, sometimes it might sit there for a week but when it’s almost ready to be shipped they’ll supply the info as to when it’s going out (at least you know they didn’t loose it!).
~ once it leaves Hong Kong you can track the package through Canada Post but from there on it’s only a reference. ie you’ll get one message saying it “arrived at customs…” then you’ll get another saying “it’s out for delivery”.Usually give it about a week or so.
~ since Seed Studio sends it by registered mail you (or someone at your home) needs to sign for it. This will show up under the tracking number/web site and say something like “sign and delivered” or “attempted delivery… sent back to post office, awaiting…”.
To be on the safe side I’d say it’s a good 3 week wait before you see anything. I can’t really help you with the customs, I’m afraid if I say something positive you may jinx me