Hi @ernieboxer,
This is Anson from the tech support team. I’m very sorry for the inconvenience caused, and we are very happy to help you out here.
For your first question, the faulty fan. This seems to be a long going problem for you. I just asked our tech support team, and got some details. We will send you a replacement fan for this.
For the second problems you faced, it seems emmc might have cold solder joint problems. Would it be possible for you to provide us with a photo/video of emmc not functioning so that we confirm this issue and move on to replacement for you.
Once again, deeply apologised for the problems caused and hope this issue will be solved very quickly for you.
Best Regards,
Anson