Sensor Hub not recognizing SenseCap H2S sensor

The manual says plug and play, but is there something else I need to do to get the hub to see the sensor?

In the Hub Configuration Tool, I go to Sensor Settings > Builtin > Read.

Then I enable only Sensor Type 2005, then Write.

Then Disconnect, then refresh the SenseCap portal, select the device from the list and it says no sensors.