when turning on the T1000 by pressing for 3 seconds the buttons it turns on and flashes and then freezes with the green light and no longer responds. It does not enable Bluetooth for pairing. I’ve made several attempts and the device seems to be briked. Is there any other way to hardreset or reinstall the device’s firmware?
Hi, please try to force reset the device, press and hold the button, then connect the charging cable, and release the button after connecting, the green light will breathe.
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Yes, already did this and still freeze. they flash and wen we release the button the green light breathe and freeze in sequence.
I’m a little disappointed because I bought this device so I could run a POC to track the members of a windsurfing school located here in the city of Rio de Janeiro. The Araruama lagoon is the largest saltwater lagoon in the world and there are many sailing sports enthusiasts and the idea is to track windsurfing and kitesurfing boards and some small sailing boats. I am a small entrepreneur who has extensive experience in Lorawan networks and I know that this case will be a successful case as it will be the first of its kind here in Brazil precisely because it is a new technology and very little disseminated in Brazil. I would like to thank you for anything you can help with to make this POC happen so that I can gain a good client that promotes world and national windsurfing championships.
Hi, to provide better support, please open a ticket on Help Center, the technical support will help you to solve this issue.
This got my T1000e unstuck. Thanks.
Hi, Isn’t easier if you provide a troubleshooting in the forum instead of keep raising tickets? I have the same issue and not able to make it work
I found a work around:
So if you have the T100-E with the solid Green light always on, what you need to do is to follow this process on the “Bricked Device” section. But you may find an issue when you try to run this command adafruit-nrfutil --verbose dfu serial --package t1000_e_bootloader-0.9.1-5-g488711a_s140_7.3.0.zip -p /dev/tty.SLAB_USBtoUART -b 115200 --singlebank --touch 1200 , saying that the device is busy and you will have an error associated with it.
In this case what you need to do is to press the button on the device disconnect and connect the power, release the button and run straight away the command line again and that will fix the problem. Once that is done, you need to flash it with the last firmware and done
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