Seeeduino V4.2 not recognized by Windows 7 Professional 64 bit

Hello

I plugged my Seeeduino V4.2 into an USB port on Windows 7 Professional 64 bit .



I tried updating the device driver with the device driver and gives the following error, see attachment.

Suggestions?
Seeeduino error.jpg

Hi there,



Here are some questions need your help.


  1. do you use the adminstrator to log into the pc?

    2.please try to plug the seeeduino v4.2 on other windows pc and see if any issue.
  2. do you have arduino uno and plug to PC and see if any issue?
  3. please right click the seeeduino v4 in device manager and then click uninstall device, then try to install again.



    thanks

    best rgds

    Bill