Hi ESP,
Yes, I’ve been checking the tracking of the parcel. I’ve called Canada Post and inquired. Their response is that there could have been some mistake on the address label. So I checked my Seeed Studio account and everything is correct. They think it might have gone to Quebec? So I’ve tried about three times with different service contacts to try and get it resolved from my end. Even offering to drive down to the Mississauga depot and signing papers of consent to open the parcel if it’s a customs problem. But I was told every time that my only recourse is to talk to the sender and have them initiate a parcel trace/return from their end. I found this ludicrous but they stated that it is international law… upu.int (Universal Postal Union Act) Section 1 Article 17 where any inquires must be made by the sender and not the receiver. sigh… So they won’t release the package, and only the sender has the power to do anything about it.
So I need Seeed Studios to initiate a return to sender or something from their Hong Kong Postal Service (Which is free and HK Post will do all the work), but it must be done by the sender.
I know this looks like a big mess, but I have honestly tried everything on my end in Canada. So now I’m at the last stage asking for your help