ReSpeaker USB Mic Array v2.0 Not recognized by Jetson Boards

I have connected and tested ( ReSpeaker USB Mic Array v2.0 ) to jetson nano and also to jetson orin through usb . Its recognizing as output (Speakers) however, when I press test left speaker, both speakers are playing. same thing when I press right speaker test both speakers are giving sound. So, I mean to say it’s not recognized by jetson boards.
Similarly, the input side, No microphone is recognized at all.

I need solution please.