Hi,
We sincerely apologize for the inconvenience and frustration our product rought you. We understand how upsetting it must have been, and we appreciate the time and effort you’ve put into troubleshooting.
Actually, our reComputer series uses a custom carrier board developed by Seeed Studio, which requires a different flashing procedure. So any tutorials on flashing system to Nvidia official carrier board would not work:)
To correctly flash the system on a reComputer device, you must first activate the SD card function on the reComputer board, and then proceed with the system flash using the method detailed in our official Wiki guide. You can find the step-by-step instructions at the following link:
Enable SD Card: J101 Enable SD Card | Seeed Studio Wiki
Boot from SD Card: J1010 Boot From SD Card | Seeed Studio Wiki
We are truly sorry for any misunderstanding this may have caused. We will also test the device to ensure there are no hardware defects.
Thank you again for your feedback and patience.
Regards,
John