reComputer Industrial J4012 Ethernet Port and External Wireless Adapters Not Working

Hello, I have a reComputer J4012 computer. I upgraded the device to Ubuntu 22.04 using the Nvidia SDK Manager. When I plug the ethernet cable into the Ethernet & POE port of the device, I can use the internet. However, when I plug the cable into the Ethernet port, I see that this port is not working. In fact, this port does not appear in the network panel either. This is the first problem. The second problem is that external wireless adapters are not working. For example, when I connect the Asus N-300 adapter to the computer, the device does not work, but when I check the connected devices with the lsusb command, the device is visible.