Poor performance of GIGE camera on reServer Industrial J4012

Products & Technology Hardware Products for AIoT Applications
#1

Hi,
I’m trying to use Basler acA2440-20gc GIGE camera on reServer Industrial J4012 with PoE.
With frame size set to ~ 600x600 I can achieve at least 60FPS, but whenever I increase frame size (e.q. to 2000x2000) even 1FPS is too much and the camera disconnects.

The camera works properly on another Jetson device (Xavier). It also has no problems working on my vanilla laptop. MTU on the interface is set to 9000.
Driver for the Xavier is:

driver: igb
version: 5.10.120-tegra

whilst Orin has:
driver: lan743x
version: 5.10.104-tegra

Do you have any suggestions how can I diagnose this issue?

Thank you for all suggestions.

#2

Hi there,
Curious to know Do you have any other device(s) connected to the other POE ports?
Are they by chance lower speed?
ie. 10/100?
In your other scenarios are they connected the same way “Hardware wise”?
9000 is that a JUMBO packet? setting on the NIC?
HTH
GL :slight_smile: PJ

What LED is lit when you plug the camera into the LAN ports on BACK?

#3

Thanks for the reply,
Camera is the only device connected through POE. Both yellow and green LEDs are lit.
I think I have found the reason of camera failures.
The camera works properly when powered externally (i.e. not through PoE). It has power consumption ~ 3.3 W. Do you know if there’s any chance we can make it work with PoE?

#4

Hi there,
AH’ Ha… Dam POE :face_with_peeking_eye: Yea seen this B4…
Go with a set of passive injectors suited for 1Gig…
I bet the Reserver is a 10/100 POE out . I have succefully used one of these when the camera was only working with the POE -af standard.
https://www.amazon.com/dp/B07PR9CBGL/ref=sspa_dk_hqp_detail_aax_0?psc=1&sp_csd=d2lkZ2V0TmFtZT1zcF9ocXBfc2hhcmVk
https://www.amazon.com/Injector-Compliant-Compatible-TL-POE150S-TPE-113GI/dp/B09BFBM6PQ/ref=asc_df_B09BFBM6PQ/?tag=hyprod-20&linkCode=df0&hvadid=563602091749&hvpos=&hvnetw=g&hvrand=10900234585620609699&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9011975&hvtargid=pla-1630145686716&psc=1&mcid=84a89ddebf09336b9880bec17c6ecff7
I have had success with either one of these links. For a PTZ that had a GIANT mor=tor in it. Many watts.
HTH
GL :slight_smile: PJ :v: