Order has been 'pending' for TWO MONTH!!!

Order Number: 102942
Order Placed On: 12/18/2013
I paid then.
Now 07/02/2014.
The order isn’t delivered to me, no data in “Track your orders” are present. On 3 letters in technical support of any reaction. It because I Russian? :question:

Before it I ordered PCB’s production. I secured this order, quality fine, the device works, very well. However, and about this order in ‘track your orders’ was nothing

Hi my friend,

Thank you for your order 102942,
Tracking number:RF194566452SG
17track.net/en/result/post.s … 94566452SG
Tracking info updated:
2014-01-27 10:57, Обработка, 347949, Таганрог почтамт, Покинуло сортировочный центр

Don’t worry ,the parcel is arrive at Russia now,kindly contact local post will get it soon,

Thank you!

Sue

Hello! I received today PCB’s. The parcel went very long but it is wine not seeedstudio, and wine of Russian Post. To seeedstudio only one wish - place in the section “Track my orders” trackers.
PCB’s as always fine quality, the price too pleases)) Thanks!
Resize of 03.jpg

Thank you for your suggestion

we will improve our system in the future

Have a nice day!

Sue