Order 4000007414; The part is a Flick hat that never responded to i2cdetect commands. I would like to get an RMA number and a refund please. The part seems to have been DOA

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1

order 4000007414; The part is a Flick hat that never responded to i2cdetect commands. I would like to get an RMA number and a refund please. The part seems to have been DOA

2

Hi there,


This does not work immediately after boot. The chip on the Flick board first has to be reset by a low pulse on GPIO 17 before i2c detection will work. If you have the gpio program installed (sudo apt-get install wiringpi) then use the following one-liner to reset the Flick and check its presence immediately after boot:
gpio mode 17 out<span style="color: rgb(215, 58, 73);"  gpio write 17 0<span style="color: rgb(215, 58, 73);"  gpio write 17 1<span style="color: rgb(215, 58, 73);"  i2cdetect -y 1

For more info, please refer to

https://github.com/PiSupply/Flick

Thanks

best rgds
Bill

3

I did that. I also installed the github software and none of the examples worked. I think it’s DOA and I would like to return it for a refund
Sent from my iPhone

4

I did that. I also installed the github software and none of the examples worked. I think it’s DOA and I would like to return it for a refund
Sent from my iPhone

5

Hi John,


Our customer has the issue with Flick hat as below. please help check and see if the issue can be solved.

please let us know if the issue can not solve and we can get the replacement. thanks.

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  • Notified: Seeed Customer Support Teamseeed_support Details

    I did that. I also installed the github software and none of the examples worked. I think it’s DOA and I would like to return it for a refund
    Sent from my iPhone

  • Reply
    httpssecuregravatarcomavatar02ec701d8f2aca2f84533413f14e9f97size80defaulthttps3A2F2Fassetsuvcdncom2Fpkg2Fadmin2Ficons2Fuser_80-f785999b4138cee4b2043780bc281a8e8f340b968e14be081d1743893a64576bpng
      May 20, 2019 1:38 PM
      Notified: Seeed Customer Support Team Details
      Hi there,

      This does not work immediately after boot. The chip on the Flick board first has to be reset by a low pulse on GPIO 17 before i2c detection will work. If you have the gpio program installed (sudo apt-get install wiringpi) then use the following one-liner to reset the Flick and check its presence immediately after boot:
      gpio mode 17 out<span style="color: rgb(215, 58, 73);"  gpio write 17 0<span style="color: rgb(215, 58, 73);"  gpio write 17 1<span style="color: rgb(215, 58, 73);"  i2cdetect -y 1

      For more info, please refer to https://github.com/PiSupply/Flick



    Thanks

    best rgds
    Bill
    6

    Chris - would you mind taking a look at this?

    7

    Hi there,

    If possible can you send me a photo of the Flick HAT where the components
    are on the underside. Nothing stands out other than what you have tried
    before, the board may need reseting before it can be detected after a boot.
    Also you may want to try a new OS install, as some users in the past have
    had success with a new fresh install.
    Christopher RushTechnical Writer

    Pi Supply Unit 4 Bells Yew Green Business Court,
    Bells Yew Green, East Sussex, TN3 9BJ, United Kingdom
    Email us at [email protected]
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    https://twitter.com/rushmakes>