Not detected M2 SSD after reboot

Tow month ago i’ve bought SEED ODESSEY X86J4105 and SSD. During two monthes they are worked fine, but today after reboot system not started. I’ve found that there are no my SSD in boot menu and BIOS (NVMe part).
When i use this nvme in my pc - all working fine. Which issue that could be?

Note that and we will follow this case.

During last 24 hours i’ve tested:

  1. Update BIOS for latest ver
  2. Update Embedded Controller for latest ver
  3. Check with other SSD
  4. Disable eMMC in BIOS
  5. Change some params in BIOS connected with my case

All this efforts don’t take an effect.
Now i’m waiting answer from support…

Ours tech support will help you update a beta version firmware. Pls keep notice of your gmail inbox.

It’s a good news!
Will waiting for it.
Now, i’d like to add some info:

  1. I’m using: Silicon Power M-Series SP256GBP34A60M28 256ГБ, M.2 2280, PCI-E x4, NVMe
  2. Now it’s work normally via outer box (by usb)
  3. Is it potentially software problem? Not hardware?

There may be compatibility issues.

Thanks for reply, but It’s so strange, because it perfectly worked during 2 months with many reboots.
Now i’m tested device it with Kingston SA400S37 (120G) via SATA cable and it’s not detected too.
I can load only via USB (flash or plug for NVME/SSD).

In addition - in south bridge settings devices not detected too.

Hello @Tkach ,

Did you receive the email from me with the BIOS firmware?

Thank you.

Hello, Iakshan.
Yes, i recived you email and today update firmeware, but it doesen’t help. I can load only via usb.
M2 SSD and SATA not detected.