Not detected M2 SSD after reboot

Products & Technology ODYSSEY Serials
#1

Tow month ago i’ve bought SEED ODESSEY X86J4105 and SSD. During two monthes they are worked fine, but today after reboot system not started. I’ve found that there are no my SSD in boot menu and BIOS (NVMe part).
When i use this nvme in my pc - all working fine. Which issue that could be?

#2

Note that and we will follow this case.

#3

During last 24 hours i’ve tested:

  1. Update BIOS for latest ver
  2. Update Embedded Controller for latest ver
  3. Check with other SSD
  4. Disable eMMC in BIOS
  5. Change some params in BIOS connected with my case

All this efforts don’t take an effect.
Now i’m waiting answer from support…

#4

Ours tech support will help you update a beta version firmware. Pls keep notice of your gmail inbox.

#5

It’s a good news!
Will waiting for it.
Now, i’d like to add some info:

  1. I’m using: Silicon Power M-Series SP256GBP34A60M28 256ГБ, M.2 2280, PCI-E x4, NVMe
  2. Now it’s work normally via outer box (by usb)
  3. Is it potentially software problem? Not hardware?
#6

There may be compatibility issues.

#7

Thanks for reply, but It’s so strange, because it perfectly worked during 2 months with many reboots.
Now i’m tested device it with Kingston SA400S37 (120G) via SATA cable and it’s not detected too.
I can load only via USB (flash or plug for NVME/SSD).

In addition - in south bridge settings devices not detected too.

#8

Hello @Tkach ,

Did you receive the email from me with the BIOS firmware?

Thank you.

#9

Hello, Iakshan.
Yes, i recived you email and today update firmeware, but it doesen’t help. I can load only via usb.
M2 SSD and SATA not detected.

#10

Make sure that you properly install the M2 SSD in the M2 port. Then reboot your computer. If that doesn’t work, then shut down your computer using the power button. Disconnect your power cord, open the computer from the bottom, and unplug the SATA cable from the motherboard. After that, open the M2 port, disconnect the SATA cable from the M2 SSD, and plug it back after 10 seconds. Then, connect the power cord and start your computer.

#11
  1. Verify That the BIOS Detects the SSD
  2. Configure the SSD Settings
  3. Check If the SSD Is Not Initialized
  4. Update the Storage Controller Drivers
  5. Fix Memory Issues to Detect the SSD
  6. Assign or Change the Drive Letter

Hope You Find This Useful,
Peter