No tracking number since 27 july for sensecap m1 order

Hi, all people got their tracking number except me, i have email seeed support and no help i got,
I just neeed to know what’s the problem since my order is confirmed and everything is okay plus i didn’t order antenna withe the hotspot.

I’m having the same issue here. Ordered mine on 7/30/21 for that coupon code raffle they had. Not shipped yet.

I did order 2 antennas which are on backorder it seems, but I rather get that refunded or pay separately to get the hotspots to me ASAP. Have you gotten any response from them yet?

Hi @Khodormezher, this is Lily from Seeed Community team. Thanks for reaching out to us. Regarding your order and customer service inquiry, could you please send your request to our official channel [email protected]? In this way, the customer service team can get back to you directly and efficiently. Thank you again for your support.