no information about shipping


I want to complain because I received no confirmation email about my order and I don’t know how to follow the delivery. I paid for a DHL delivery (more than $21), but the service doest not met the quality I can expect : I have no information and no replies to the emails I sent.

I only know that my bank account was debited.

DHL is 1-3 working days, but the order was done 10 days ago, and I received nothing :

no product, no email, no phone call, NOTHING.

Please keep me informed.


Thank you for letting us know, I have forwarded the case to the customer service team and they will get back to you as soon as possible,

Sincere apologies for the trouble! I hope it can be resolved soon,