First off I don’t “just made that part up” so we will go with “miss read something”. When seeed states “Achieve easy setup for Home Assistant within 1-2 minutes” I assumed that meant a functional integration not “a fair bit of technical knowledge”.
As for “Countless hours ? hmmm. Should have asked for help sooner on here or through support I figure.” Guess you missed the part about me asking for tech support, reread my post again. Finally. as to “what have you tried to trouble shoot it, I don’t see any threads asking is all?” I believe this forum is called “Complaints and Suggestions” why would I ask for technical support in this forum? Instead to trolling if you really wanted to help you could have taken the time to look at the link I provided and suggest some things to try. But thanks for you input anyway.