Issue with reTerminal DM: Screen Won’t Turn On After Reinstallation

Hello,

I recently purchased a reTerminal DM. Following the official guidelines, I reinstalled the software and drivers. Despite this, the screen remains off. I’ve attempted installations with both the 32-bit and 64-bit versions of the OS, but the issue persists with no specific error messages noted during the process.

Has anyone encountered a similar issue or does anyone have access to the factory version of Raspbian for the reTerminal DM? Is there a recommended Raspbian version for this device? Any guidance or links to updated tutorials would be greatly appreciated.

Thanks in advance for the support.

Hi @bdrs.21 ,

If you are using the latest bookworm, this may be helpful.