Hello i'm just wondering on the status of my order

Products & Technology Complaints and Suggestions
#1

hello i’m just wondering on the status of my order

#2



Hi, Seeed Customer

Sorry for the late reply.

Due to the public holiday in China (May 1st to 4th), the dispatch procedure of your package met a delay, the warehouse is packing your order and it will be shipped soon. Thank you for your patience and understanding!

Please feel free to contact us if you have any questions. Thanks.



Best Regards!

Seeed Customer Support Team
-----------------------------------------------


For order status, click here to inspect.
For order invoice, click here to download.
For any technical support, please post your questions to our forum.
-----------------------------------------------
Our hours are 9:30 AM- 6:30 PM GMT+8, Monday - Friday.
#3



Hi, Seeed Customer

Sorry for inconvenience caused by the delay.

The tracking information for your order has been updated.
The tracking number is 3341245224.

2019-05-07 10:46 HONG KONG - HONG KONG / Shipment information received

You can visit this page for more information:

http://track.4px.com/query/3341245224?
Please feel free to contact us if you have any questions. Thanks.



Best Regards!

Seeed Customer Support Team
-----------------------------------------------


For order status, click here to inspect.
For order invoice, click here to download.
For any technical support, please post your questions to our forum.
-----------------------------------------------
Our hours are 9:30 AM- 6:30 PM GMT+8, Monday - Friday.
#4

Hello

I received the board and we cannot get the windows drivers to work correctly.

I am using windows 10, USB port and

Arduino IDE to code.

We followed the steps as per website but windows10 is different than the provided documentation.
Thanks

Ramco Industries Inc.
Phone: 780-938-0736
Edmonton, Alberta
10739-181 street
T5S-1N3

#5

Hi

Edmonton,


1. We tested it with win10 and it works. Can you run the arduino rgb led example, please?
http://wiki.seeedstudio.com/Wio_LTE_Cat_M1_NB-IoT_Tracker/#play-with-arduino

2. Please take screen shot of your device manager.

Thanks

best rgds
Bill
#6

Thanks

I have followed the instructions on your website
installed vcp_v1.4.0_setup

Used Zadig to modify the driver

But it still won’t recognize it in arduino IDE
Ramco Industries Inc.
Phone: 780-938-0736
Edmonton, Alberta
10739-181 street
T5S-1N3

#7

Ok I got past that part now my computer recognizes the com port for it

But in the Arduino IDE it won’t let me flash the code to the chip

Arduino recognizes the port

But I can’t get it to flash successfully
Thanks

Ramco Industries Inc.
Phone: 780-938-0736
Edmonton, Alberta
10739-181 street
T5S-1N3

#8

GOT it!!
Thanks

Thanks

Ramco Industries Inc.
Phone: 780-938-0736
Edmonton, Alberta
10739-181 street
T5S-1N3

#9

Hello,

I’m having issues setting my APN

To connect to my cellular network

This is my example code.

Where would I enter my apn adress ?
Thanks

Ramco Industries Inc.
Phone: 780-938-0736
Edmonton, Alberta
10739-181 street
T5S-1N3

#10

Hi Edmonton


You can set the APN on line21.



https://github.com/Seeed-Studio/WioLTE_Cat_NB1_Arduino_Library/blob/master/examples/SetAPN/SetAPN.ino#L21

Thanks

best rgds
Bill
#11

We tried replacing

“IP” “CMNBIOT1”

We tried replacing both with our apn

Can you provide an example of line 21
Using our apn “wireless.twilio.com”

We tried entering it to either and using on its own.

No luck yet
Thanks

Thanks

Ramco Industries Inc.
Phone: 780-938-0736
Edmonton, Alberta
10739-181 street
T5S-1N3

#12

This is what I have tried
Thanks

Ramco Industries Inc.
Phone: 780-938-0736
Edmonton, Alberta
10739-181 street
T5S-1N3

#13

Hi

Edmonton


We do not test the twilio before. I checked the twilio web and SARA-R410-02B datasheet. The APN looks like iot.nb.

- 6.1.3 Modifiable parameters : https://www.u-blox.com/sites/default/files/SARA-R4-N4-Application-Development_AppNote_%28UBX-18019856%29.pdf

- https://www.twilio.com/docs/wireless/network-configuration

Thanks

best rgds
Bill
#14

Hello,

I got it working by sending at commands directly to the the modem
Through the virtual port

How can I program at commands into my Arduino IDE so they run in the sequence I require ?
Thanks

Ramco Industries Inc.
Phone: 780-938-0736
Edmonton, Alberta
10739-181 street
T5S-1N3

#15

Hello,

I got it working by sending at commands directly to the the modem
Through the virtual port

How can I program at commands into my Arduino IDE so they run in the sequence I require ?
Thanks

Ramco Industries Inc.
Phone: 780-938-0736
Edmonton, Alberta
10739-181 street
T5S-1N3

#16

Hi there,


You can use below commands to send AT commands.

send_cmd("AT+CSQ ");

Thanks

best rgds
Bill
#17

Thanks ! I’m on it I’ll keep u posted
Thanks

Ramco Industries Inc.
Phone: 780-938-0736
Edmonton, Alberta
10739-181 street
T5S-1N3

#18

Thanks ! I’m on it I’ll keep u posted
Thanks

Ramco Industries Inc.
Phone: 780-938-0736
Edmonton, Alberta
10739-181 street
T5S-1N3

#19

Hello,

Is there a function command for reading the result of the send_cmd ?

I’m trying to write a debug program
Thanks

Ramco Industries Inc.
Phone: 780-938-0736
Edmonton, Alberta
10739-181 street
T5S-1N3

#20

Hi there,


you can use below commands


check_with_cmd("AT+CFUN=15
", “OK”, CMD);


https://github.com/Seeed-Studio/WioLTE_Cat_NB1_Arduino_Library/blob/master/UART_Interface.cpp#L294

Thanks

best rgds
Bill